Wavsys Puts Decades of Expertise to Work
Wavsys is a telecom infrastructure company trusted by AT&T, Verizon, Dish and T-Mobile to build and maintain the networks that keep the country connected.
With $4B in projects managed and 26 Fortune 100 customers, Wavsys has decades of hard-won expertise. But experience that deep was never in one place, and putting it to work meant knowing where to look and who to ask.
Now the team asks Dobbin. It understands the data, documents, standards and decisions that run the business, and works alongside everyone in Slack.
Before | With Dobbin | |
|---|---|---|
Company knowledge | Hard-won, but scattered across people and places. | One company brain built from documented knowledge and unwritten know-how, growing smarter over time. |
Sales | Time-consuming proposals, each written a little differently. | Proposals built on past wins, ready in an hour and unmistakably Wavsys. |
Operations | Getting a full picture meant chasing teams and digging through systems. | Dobbin connects the dots across conversations, docs and live data. |
Field ops | New services meant specialist hires and higher costs. | Existing technicians deliver without a specialist on site, improving margins. |
SALES
From news article to a pitch in an hour
Wavsys founder Josh Mangerson spotted a news article about a former client’s billion-dollar network investment and sent it to Dobbin. Even without an RFP, Dobbin matched Wavsys’s track record to the opportunity and built the case. In under an hour, Josh had a tailored pitch ready to present.
Before Dobbin, proposals took up to five hours and sounded like the people who wrote them. Now they start with Dobbin and sound like one company. Winning decks go back in, and the next pitch builds on what worked.
"With the right prompt, I can get a deck that’s 95% the right content. Done in an hour. I can tell you that we've strengthened our brand message and made our pitches more consistent."
Josh Mangerson
Founder and Managing Partner, Wavsys
Operations
One view across the business
Sales, recruiting and project information sat in separate team folders and systems. Seeing the whole business meant piecing it together.
Now Dobbin does the job. It reads across Wavsys’s Google Drive folders, Slack conversations and live operational data from FieldOS, the company’s ERP. Josh asks about a team or project and sees what’s working, what isn’t and why.
“It named names. It mentioned project wins. I got what I needed out of it.”
Josh Mangerson
Dobbin also helped project managers pinpoint the bottlenecks slowing their work. It found a pattern of supply chain hiccups and admin overload behind the delays, then recommended dedicated project coordinators.
Field Ops
From specialist hires to higher margins
Wavsys saw an opportunity to expand into cell site HVAC maintenance, but the work required new skills. That meant hiring expensive specialists or sending more people to each site, squeezing margins either way.
Dobbin offered a third option. Existing field teams ask in Slack and get answers from Wavsys’s technical documents. A technician who has spent a career on antennas can now troubleshoot an HVAC problem without a specialist on site.
“I’m sending fewer people. I’m making more money. That changes the industry.”
Josh Mangerson
Your Turn
You shouldn’t have to wait for the right person or know where the answer lives. With Dobbin, your whole team works from everything your company already knows. Start your free trial.
