Dobbin AI Terms of Service

Last Updated: January 26, 2026

If you (or the entity you represent) have signed a separate Common Paper “Cover Page” (including an Order Form) with Provider for the Product (the “Signed Agreement”), then the Signed Agreement (including any incorporated Standard Terms, DPA, and other attachments) governs your use of the Product, and this online Terms of Service (this “Agreement”) does not apply to the extent it conflicts with the Signed Agreement. If you have not signed a Signed Agreement, then this Agreement governs your access to and use of the Product.

This Agreement is between Dobbin Business Machines Inc. (“Dobbin AI” or “Provider”) and the company or other legal entity accessing or using the Product (“Customer”). This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below. For purposes of the Standard Terms (as incorporated below), the Product constitutes the “Cloud Service”.

If you are accessing or using the Product on behalf of Customer, you represent and warrant that you are authorized to accept this Agreement on behalf of Customer. By clicking to accept, signing up for an account, or accessing or using the Product, Customer accepts this Agreement and agrees to be bound by its terms and conditions.

Framework Terms: This Order Form incorporates and is governed by the Framework Terms, which are made up of (a) the Key Terms below (including the “Other Changes to the Standard Terms” section) and (b) the Common Paper Cloud Service Agreement Standard Terms Version 2.1 as modified by Provider (available at: https://dobbin.ai/CSA) (the “Standard Terms”), which are incorporated by reference. If there is any inconsistency between the Key Terms and the Standard Terms, the Key Terms control for that inconsistency. Capitalized terms have the meanings given in this Agreement or the Standard Terms.

For purposes of the Standard Terms, the Product constitutes the “Cloud Service”.

Data Processing Agreement: If and to the extent Provider Processes Personal Data on behalf of Customer that is subject to Applicable Data Protection Laws, the data processing terms between the parties are set forth in the Common Paper Data Processing Agreement v1.1 as modified by Provider (“Dobbin AI DPA” or “DPA” or Data Processing Agreement”), which is incorporated into and forms part of this Agreement and is available at: https://dobbin.ai/dpa. If there is any inconsistency between the Dobbin DPA and this Agreement, then for that inconsistency: (1) the EEA SCCs or the UK Addendum (if applicable) control, then (2) the Dobbin DPA controls, and then (3) this Agreement controls. The Dobbin DPA may be modified only by a written agreement between Customer and Provider that expressly amends the Dobbin DPA (including a signed Cover Page/Order Form, if applicable).

Cloud Service: “Dobbin Instance” an AI-powered software system that applies Customer’s brand rules, standards, and content guidelines to support daily business operations, together with any associated web application(s), API(s), and Documentation made available by Provider.

Order Date: The Effective Date (as defined in this Agreement).

Subscription Period: 1 month (auto-renewing unless Customer gives notice of non-renewal in accordance with the Non-Renewal Notice Period below).

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Dobbin Business Machines Inc. d/b/a Dobbin.

Effective Date: The date Customer first accepts this Agreement.

Governing Law:  The laws of the State of New York 

Chosen Courts: 

Any dispute, claim, or controversy arising out of or related to this Agreement or the licenses granted hereunder, including its formation, interpretation, breach, or termination, shall be resolved by confidential, binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures in effect at the time the arbitration is initiated. The arbitration shall be conducted by a single arbitrator experienced in cloud software, software-as-a-service, and artificial intelligence technologies, and shall take place in New York, New York, unless otherwise agreed by the parties in writing. The arbitration shall be conducted in English. Judgment on any award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Notwithstanding the foregoing, the following disputes may be brought in court rather than arbitration: (a) claims seeking injunctive or equitable relief for breach of Section 10 (Confidentiality) or threatened or actual misappropriation of intellectual property; (b) actions to enforce or confirm an arbitration award; or (c) claims seeking to compel indemnification or advance defense costs under Section 9, where delay would cause material prejudice.

Without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of New York, any such suit, action, or proceeding shall be instituted exclusively in the federal or state courts located in the City and County of New York, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

General Cap Amount: 

1x the Fees paid or payable by Customer to Provider in the 6-month period immediately before the claim.

Notice Address:

For Provider: support@dobbin.ai

For Customer: The main email address on Customer’s account (or any other email or address Customer provides to Provider for notice purposes).

Attachments and Supplements

Privacy Policy:

Provider’s Privacy Policy available at: https://dobbin.ai/privacypolicy is incorporated by reference as described in the Framework Terms section of this Agreement.

Security Policy:

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.

Provider will maintain annually updated reports or annual certifications of compliance with the following: SOC2 Type I, penetration testing, and ISO 27001. 

Other Changes to Standard Terms

A. Section 1.6 (Machine Learning) Replacement. Section 1.6 (Machine Learning) of the Standard Terms is deleted in its entirety and replaced with the following:

1.6. Machine Learning. Provider may use de-identified and aggregated Usage Data and Customer Content for product/service improvement, including to train and improve machine learning models that are integrated into the Product, provided that such use does not identify Customer or any individual and the de-identified and aggregated data is not Personal Data. Provider will not use Customer Content to train or improve machine learning models to the extent such Customer Content is Personal Data. Provider will not attempt to re-identify any de-identified data, or combine it with other data for the purpose of re-identification, except as necessary to test the effectiveness of de-identification measures or as required by Applicable Laws. The Product may include features that generate content using artificial intelligence and machine learning. Customer understands and agrees that such content is automatically generated, may be incorrect, incomplete, or inappropriate for a given use case, and may include material that could potentially infringe third-party rights.

Provider makes no warranties, express or implied, as to the accuracy, legality, or appropriateness of such content. Customer is solely responsible for reviewing and determining the suitability of AI-generated output before use or publication, including for compliance with applicable laws, advertising standards, and third-party rights. Customer assumes all risks arising from its use of such output, and Provider disclaims any liability associated therewith.

Nothing in this Section 1.6 reduces or limits Provider’s obligations regarding Personal Data that may be contained in Usage Data or Customer Content under Applicable Data Protection Laws and the DPA and, to the extent of any conflict, the DPA controls.

Amendment to Section 9.5(a) (Provider Exclusions). Section 9.5(a) is amended to include the following additional exclusion: (v) use or reliance on AI-generated output or recommendations produced by the Product, including any claims arising from the accuracy, legality, or third-party rights implications of such output, as described in Section 1.6.

B. Privacy Policy:

Provider’s Privacy Policy available at: https://dobbin.ai/privacypolicy is incorporated by reference as described in Section 3.3 of the Standard Terms.

B. Acceptable Use Policy:

Provider’s Acceptable Use Policy available at: https://dobbin.ai/aup (the “AUP”) is incorporated by reference and forms part of this Agreement. Customer will ensure that all access to and use of the Product by Customer and its Users complies with the AUP.